Privacy Policy

This Privacy Policy describes how ECOM SYSTEMS LLC (“Company,” “we,” “us,” or “our”), located in Cleveland, Tennessee, collects, uses, and protects information in connection with the use of the EZPRO software application (the “Software”).

By using the Software, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

• Account Information: Company name, contact name, email address, phone number, and login credentials.
• Operational Data: Data entered into the Software by Licensees for administrative or operational purposes.
• Technical Information: IP address, browser type, device information, and usage logs.

We do not knowingly collect personal information directly from minors.

2. Use of Information

We use collected information to:

• Provide, operate, and maintain the Software;
• Authenticate users and manage accounts;
• Improve functionality and performance;
• Respond to support requests;
• Comply with legal and regulatory obligations.

3. Protected and Sensitive Information

EZPRO is designed as an administrative and operational tool. Licensees are solely responsible for ensuring that their use of the Software complies with applicable privacy and data protection laws, including HIPAA where applicable. ECOM SYSTEMS LLC does not review or monitor the contents of data entered into the Software except as required to provide technical support or as required by law.

4. Data Ownership

All data entered into the Software remains the property of the Licensee. ECOM SYSTEMS LLC does not claim ownership of Licensee data.

5. Data Sharing and Disclosure

We do not sell or rent personal information. We may share information only:

• With service providers who assist in operating the Software, under confidentiality obligations;
• To comply with legal obligations, court orders, or lawful requests;
• To protect the rights, property, or safety of the Company or others.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, disclosure, or misuse. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Cookies and Tracking Technologies

The Software may use cookies or similar technologies to enhance functionality and user experience. You may disable cookies through your browser settings, though some features may not function properly.

9. Third-Party Services

The Software may integrate with third-party services. We are not responsible for the privacy practices of third parties, and we encourage you to review their privacy policies separately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

11. Contact Information

If you have questions or concerns about this Privacy Policy, please contact:

ECOM SYSTEMS LLC
Cleveland, TN
United States

Last updated: January 2026